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Our customer service phone line is temporarily down for maintenance
Our customer service phone line will be closed between 8.30am-9.30am today (17 June) for essential maintenance. Our 24/7 emergency helpline remains fully operational. For non-emergency enquiries, you can use our webforms to get in touch, make payments, submit meter reads and more. For non-emergency boiler issues, please use the ‘Book an engineer’ option on our Contact Us page.